Privacy Policy
Last updated: February 24, 2026
Effective for all users of HGNTraders.pk
HGN Traders (“we”, “us”, “our”) operates the website hgntraders.pk. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information.
By using our website or placing an order, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you provide directly when:
Placing an order
Filling contact forms
Messaging us via WhatsApp
Creating an account
This may include:
Name
Phone number
Email address
Delivery address
Car model details (when needed for part selection)
2. How We Use Your Information
We use your information for these purposes:
To process and fulfill orders
To communicate with you about your order status
To provide customer support
To send updates or offers (if you opt in)
To improve our website and services
We do not sell, rent, or share your personal information with third parties except as needed to fulfill your order (e.g., delivery partners) or as required by law.
3. Cookies & Tracking
We use cookies and similar technologies to:
Improve website performance
Remember your session
Understand how visitors use the site
Cookies do not give us access to your personal computer files.
You can disable cookies in your browser settings, but this may affect how the website functions.
4. How We Store and Protect Your Information
We keep your data on secure servers and take reasonable technical measures to protect it from unauthorized access, loss, or theft.
However, no system is 100% secure. By using our website, you acknowledge this limitation.
5. Third-Party Services
We may use third-party services such as:
Payment processors
Delivery partners
Analytics tools
These services may have their own privacy policies. We recommend reviewing them separately.
6. WhatsApp & Messaging
When you contact us through WhatsApp:
Your phone number and messages are stored by WhatsApp and subject to WhatsApp’s privacy terms.
We use this information only to respond to your queries and process orders,
We do not share WhatsApp data with others.
7. Marketing Communications
We will only send promotional messages (offers, updates, newsletters) if you explicitly opt in.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Requesting removal via WhatsApp
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
You have the right to:
Request access to your personal data
Update or correct your information
Delete your information (subject to legal and order processing obligations)
To exercise these rights, contact us at:
📱 +92 333 6999935
📧 info@hgntraders.pk